Built to Last-'Successful Habits of Visionary Companies'

Employers are "cast members."

Customers are "guests."

A crowd is an "audience."

A work shift is a "performance."

A job is a "part."

A job description is a "script."

A uniform is a "costume."

The personnel department is "casting."

Being on duty is "onstage."

Being off duty is "backstage."
                                      -Jim Collins
(Best selling author of GOOD TO GREAT)
                                       -Jerry I.Porras